Get in Touch…

Use the navigation below to access our complaints, compliments and service requests forms. All information will be passed directly to your local Lewisham team and we will endeavour to return your comments, questions and requests as soon as possible.

Please take the time to read our Customer and Complaints Policy, Complaints Diagram and Service Requests Diagram to understand the journey that your comments and complaints will take.

To get in touch with us, please choose from the three options below (hover over  logos to see examples):


Typical examples of Service Requests are: grass needs cutting, hedges overgrown, overflowing litter or dog bins, reporting of flytips, dog fouling, graffiti (offensive and non­offensive)

CommentsA complaint is that we: have made a mistake or done something wrong, have promised to do something but failed to do so, have been impolite or unhelpful, have failed or delayed in carrying out a service, insurance claim







How to Contact

Email our contact centre at lewisham@glendale­ 
Telephone our contact centre on 020 8318 3986 
Write to our contact centre at The Lodge, Mountsfield Park, Stainton Road, Catford, SE6 1AN