Get in Touch…

Use the navigation below to access our complaints, compliments and service requests forms. All information will be passed directly to your local Lewisham team and we will endeavor to return your comments, questions and requests as soon as possible.

Please take the time to read our Customer and Complaints Policy, Complaints Diagram, Privacy Policy, and Service Requests Diagram to understand the journey that your comments and complaints will take.

To get in touch with us, please choose from the three options below (hover over  logos to see examples):


Typical examples of Service Requests are: grass needs cutting, hedges overgrown, overflowing litter or dog bins, reporting of flytips, dog fouling, graffiti (offensive and non­offensive)

CommentsA complaint is that we: have made a mistake or done something wrong, have promised to do something but failed to do so, have been impolite or unhelpful, have failed or delayed in carrying out a service, insurance claim







How to Contact

Email our contact centre at lewisham@glendale­ 
Telephone our contact centre on 020 8318 3986 
Write to our contact centre at The Lodge, Mountsfield Park, Stainton Road, Catford, SE6 1AN
By providing your contact details you agree to be contacted by us in regards to your enquiry.  We will only ever send you communication that we believe is relevant and necessary to your enquiry.  Please see our privacy policy for more information. We will never pass on this data to third parties or use it for marketing purposes.